Any Question? Email Us
info@nepalhimalayastrekking.comTalk To An Expert ( Prakash Lamsal )
Any Question? Email Us
info@nepalhimalayastrekking.comTalk To An Expert ( Prakash Lamsal )
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Nepal Himalayas Trekking Pvt. Ltd. is committed to providing transparent and fair booking, cancellation, and refund procedures. This policy applies to trekking, tours, peak climbing, mountain expeditions, helicopter tours, and other travel services booked through Nepal Himalayas Trekking.
To confirm a trip reservation, guests are required to pay a 30% advance payment of the total trip cost.
The 30% advance payment must be made within 30 to 365 days before the scheduled trip departure date.
A booking is considered confirmed only after the required advance payment has been received and acknowledged by Nepal Himalayas Trekking.
The remaining 70% balance should normally be paid before the trip begins, unless a different payment schedule has been agreed upon in writing.
Certain services, including flights, helicopter bookings, peak climbing permits, special permits, hotels, or other non-refundable services, may require earlier or additional payments.
All bookings are subject to availability and confirmation from the relevant service providers.
Once a booking is confirmed, cancellation charges may apply according to the timelines below.
Payment by Online: (Note: Online payment link will be submitted after a few days)
Name of Bank: Nepal Investment Mega Bank Ltd.
Account holder name: Nepal Himalayas Trekking Pvt. Ltd
Account Number: 13201050048552
Swift Code: NIBLNPKT
Branch Code: 132
Bank address: Bhagawati Marg, Thamel, Kathmandu, Nepal.
Email: nepalhimalayastrekking@gmail.com
Phone Number: +977 9841044334
If a traveler wishes to cancel a confirmed trip, the cancellation request must be submitted in writing by email or through another officially recognized communication channel of Nepal Himalayas Trekking.
Cancellation charges are calculated according to the number of days remaining before the scheduled departure:
| Cancellation Period | Cancellation Charge |
|---|---|
| More than 60 days before departure | 15% of the total trip cost |
| 31–60 days before departure | 20% of the total trip cost |
| 15–30 days before departure | 30% of the total trip cost |
| 7–14 days before departure | 50% of the total trip cost |
| Less than 7 days before departure | 75% of the total trip cost |
| No-show/failure to join the trip | 100% of the total trip cost |
The above cancellation charges are general guidelines. Actual non-refundable expenses already paid to airlines, hotels, helicopter companies, transport providers, trekking agencies, permit authorities, or other suppliers may be deducted separately where applicable.
Some services may have their own cancellation conditions, particularly:
Domestic and international flights
Helicopter flights
Peak climbing and expedition permits
Restricted-area permits
Hotel reservations
Special transportation arrangements
Festival-season or high-demand bookings
Services specifically identified as non-refundable at the time of booking
A traveler may be eligible for a refund when the cancellation is made within the applicable refund period and after deduction of the relevant cancellation charges and non-refundable expenses.
The traveler cancels within an eligible cancellation period.
Nepal Himalayas Trekking cancels a trip for reasons within the company's control and cannot provide a reasonable alternative.
A supplier refunds an amount to Nepal Himalayas Trekking for a service that was cancelled on behalf of the traveler.
An overpayment has been made and there are no outstanding charges.
Non-refundable permits, tickets, hotel bookings, or other services already purchased.
Services already used by the traveler.
Missed flights, transport, accommodation, or trekking days caused by the traveler's own circumstances.
Voluntary withdrawal from a trip after the trip has started.
No-show situations.
Cancellation caused by insufficient travel documents, visa problems, personal circumstances, or failure to meet required travel conditions.
Refundable amounts are calculated after deducting actual costs and applicable cancellation charges.
Where a refund is approved, Nepal Himalayas Trekking will normally process it through the original payment method where practical. Bank charges, payment gateway fees, currency-conversion charges, and other transaction costs may be deducted where applicable.
A no-show means a traveler fails to appear for the scheduled trip, transportation, flight, hotel check-in, trek departure, or other confirmed service without providing prior written notice.
In the event of a no-show:
The booking will generally be considered cancelled.
No refund will normally be provided.
The full trip cost may be charged because suppliers and operational arrangements may already have been paid or committed.
Unused services cannot normally be exchanged for cash or transferred to another traveler.
Any exception will be considered at the sole discretion of Nepal Himalayas Trekking and may depend on recoverable amounts from suppliers.
Force majeure refers to extraordinary circumstances beyond the reasonable control of Nepal Himalayas Trekking or the traveler that prevent, significantly delay, or make a trip unsafe or impractical.
Examples may include:
Severe weather and natural disasters
Earthquakes, floods, landslides, avalanches, or other natural hazards
Major storms or extreme mountain conditions
Government restrictions, closures, or official travel bans
Political unrest, civil disturbance, or security emergencies
War or terrorism
Epidemics or pandemics
Airport or airspace closures
Major transportation disruptions
Strikes or events beyond the reasonable control of service providers
Other exceptional circumstances that make the planned trip impossible or unsafe
If a trip is affected by force majeure, Nepal Himalayas Trekking will make reasonable efforts to:
Assess the situation and prioritize the safety of travelers and staff.
Modify the itinerary where reasonably possible.
Offer an alternative itinerary, date, or service where practical.
Seek refunds or credits from suppliers where such amounts are recoverable.
Communicate available options to the traveler as soon as reasonably possible.
Because many costs may already have been committed to third-party suppliers, force majeure does not automatically guarantee a full refund.
Any refund will generally be based on amounts that Nepal Himalayas Trekking can recover from airlines, hotels, transport companies, helicopter operators, permit authorities, and other suppliers, after deduction of applicable non-recoverable costs.
Travelers are strongly advised to purchase comprehensive travel insurance covering trip cancellation, interruption, medical emergencies, evacuation, delays, lost baggage, and other unexpected circumstances.
Where possible, travelers may request to postpone or change their trip rather than cancel it.
Requests for date changes are subject to:
Availability
Supplier policies
Permit validity
Flight and transportation availability
Seasonal conditions
Any additional costs imposed by suppliers
Any additional costs resulting from a requested change may be payable by the traveler.
If Nepal Himalayas Trekking must cancel a confirmed trip for reasons within the company's reasonable control, the company will, where possible, offer an alternative departure date or comparable arrangement.
If no suitable alternative can be provided, the traveler may be eligible for a refund of the amount received for the affected services, subject to the terms of the applicable suppliers and any non-refundable costs already incurred.
This does not apply where cancellation or modification is caused by force majeure or circumstances beyond the company's reasonable control.
Once a refund has been approved and the applicable amount has been determined:
Refunds will normally be processed through the original payment method where possible.
The processing time may depend on banks, payment gateways, card providers, or international transfer systems.
Any bank, transfer, currency-conversion, or payment-processing charges that are not recoverable may be deducted from the refund.
Refund calculations will be communicated to the traveler when applicable.
By making an advance payment and confirming a booking with Nepal Himalayas Trekking Pvt. Ltd., the traveler acknowledges that they have read, understood, and accepted this Trip Booking, Cancellation & Refund Policy.
We encourage every traveler to carefully review the cancellation terms before making a booking and to obtain suitable travel insurance for their trip to Nepal.
Nepal Himalayas Trekking Pvt. Ltd.
Thamel, Kathmandu, Nepal
On our holiday’s tour / trek packages, rooms or tents are provided on a twin sharing basis. Thus, a single room supplement charge will be imposed to clients who do not have another tour participant to share room /tent with.
Tour No refund will be made to clients who drop out from the journey regardless of whatever portions remain unused in the itinerary.
If Nepal Himalayas Trekking company cancels your trip because of unforeseen circumstances like war, natural disasters, conflict, unfavorable climate etc., we will be happy to refer you to an alternative trip of a similar standard. Even if this doesn’t fit your personal interest, all money paid by you to our company will be refunded. But remember, any other expenses incurred by you as a result of this booking are entirely your responsibility.
13 Papers & Documents
All necessary documents should be presented in sequence for example to issue visa, necessary permits etc. We’re not accountable in case of any trip formality not completed in time before the trip departs in the absence of essential papers and documents.
14. Flight Delay/Cancellation
There is virtually a possibility of flight delay or postponement for notorious weather in Himalayan regions which could happen, in particular, in Everest region (Lukla), Jomsom, Dolpa, Simikot and Jumla region etc. In such a case your itinerary will be modified.
15. NHT's mission is to finance its community enhancement programs through the revenues generated by tourism.
16. Booking Via Third Party.
Our flexible booking and cancelling policies only apply to all trips booked from our website ONLY. Adventure trips booked from a third-party vendor like Travel Creators, TourRadar, BookMundi, Travel Stride, TravelZoo etc., will not be warranted to the above mentioned because we need to follow them's rule regulations too.
If you have any other queries, please feel free to contact us.
Full Name of Participant: ................................................................................
Signature of Participant: .................................................................................
Please Can print out it, If you need to take it along with you.
